Welcome to Zappy Energy (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of the website located at zappyenergy.in (the “Site”), and any products, services, features, content, or applications offered from time to time by Zappy Energy (collectively, the “Services”).

By using or accessing the Site or Services you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or Services.

1. Eligibility

To use the Site or Services you must be at least 18 years old and capable of entering into a binding contract. By using the Site you represent and warrant that you meet these requirements.

2. Use of the Site

• You agree to use the Site for lawful purposes only and in accordance with these Terms.
• You must not attempt to circumvent Site security, probe, scan, or test the vulnerability of the Site, or interfere with the operation of the Site.
• We may suspend, restrict, or terminate access to the Site or Services for any user who violates these Terms, at our sole discretion.

3. Products, Orders & Availability

All product listings, descriptions, specifications, pricing, and availability are subject to change without notice. We make reasonable efforts to ensure pricing and product information on the Site are accurate, but errors may occur. We reserve the right to refuse or cancel any order where an error is discovered, including after you receive an order confirmation.

4. Intellectual Property

All content on the Site — including text, graphics, logos, images, videos, and software — is owned by Zappy Energy or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the content for any public or commercial purpose without prior written permission from us.

5. Accounts

If you register for an account on the Site you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

6. Payments & Taxes

Where applicable, payments for products and services are processed using third-party payment providers. You agree to provide current, complete and accurate billing information. You are responsible for paying all applicable fees, taxes, and duties associated with your purchases as required by law.

7. Third-Party Links & Services

The Site may contain links to third-party websites, services, or resources. These links are provided for convenience only and do not imply endorsement by Zappy Energy. We are not responsible for the content, privacy practices, or accuracy of third-party sites.

8. Disclaimer of Warranties

The Site and Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Zappy Energy disclaims all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Zappy Energy, its officers, directors, employees, agents, suppliers, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the Site or Services, even if we have been advised of the possibility of such damages. Our aggregate liability arising from or relating to these Terms will not exceed the amount you paid, if any, to Zappy Energy in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Zappy Energy and its officers, directors, employees and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable legal fees) arising from: (a) your use of and access to the Site or Services; (b) your violation of these Terms; or (c) your violation of any third-party rights.

11. Changes to Terms

We may modify these Terms at any time. Changes will be effective when posted on this page with a revised “Last updated” date. Your continued access or use of the Site after such changes constitutes acceptance of the revised Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India without regard to conflict-of-law provisions. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.

13. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without cause or notice. Upon termination, your right to use the Site will immediately cease and any provisions that by their nature should survive termination (including intellectual property, disclaimers, indemnities and limitations of liability) will remain in effect.

14. Contact Information

If you have questions about these Terms, please contact us: