GOVT Policy
Welcome to Zappy Energy (“we”, “our”, or “us”). This GOVT Policy describes how we handle your personal information when you visit our website zappyenergy.in (the “Site”) or use our services. By using our Site, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Address
- Company or organization name
- Payment or billing details (when applicable)
b) Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent
- Cookies and analytics data
2. How We Use Your Information
- Provide, operate, and maintain our website and services
- Respond to your inquiries and provide support
- Process orders, payments, or service bookings
- Send administrative information or updates
- Improve user experience and website performance
- Comply with legal requirements and prevent fraud
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only with:
- Service providers (hosting, analytics, payment processors)
- Legal authorities when required by law
- Business partners necessary to deliver our services
All third-party partners are required to follow confidentiality and data protection practices.
5. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is completely secure.
6. Data Retention
We keep personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we delete or anonymize your data.
7. Your Rights
Under applicable data protection laws in India, you have the right to:
- Access your personal data
- Request correction or deletion of your information
- Withdraw consent to processing (where applicable)
- Opt out of marketing communications
To exercise these rights, contact us at info@zappyenergy.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any personal data.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.
10. Updates to This Policy
We may update this GOVT Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our Site after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests about this GOVT Policy, please contact us:
